The QM application component fulfills the following tasks:
Materials Management
Materials Management
- Manages quality information for materials, vendors and manufacturers
- Releases vendors and manufacturers; Monitors their QM systems
- Manages the release status of delivery relationships, for example model or series deliveries
- Evaluates vendors on the basis of quality using quality scores from audits, goods receipt inspections, and problem notifications
- Dispatches quality documents (quality agreements, technical delivery terms) when requests for quotations and purchase orders are received
- Requests quality certificates and monitors their receipt
- Triggers source inspections to be carried out at the vendor’s premises before the vendor is due to make a delivery
- Triggers inspections for goods movements, for example, goods receipt
- Blocks payments until inspection lots are accepted
- Manages the inventory of goods during the inspection and takes the goods being inspected into account for materials planning purposes
- Transfers inspection results to batch characteristic values
- Carries out batch determination using characteristic values from quality inspections
- Monitors the shelf-life of batches and the deadline for recurring inspections
- Manages problems using quality notifications and processes complaints against the vendor
- Integrates inspection planning and work scheduling
- Handles inspection characteristics and setup characteristics for operations
- Manages quality inspections for manufacturing orders
- Handles in-process inspections during production at freely defined inspection points
- Triggers final inspection upon goods receipt from production
- Manages partial lots of a material during production that differ in quality and assigns partial lots to batches
- Confirms quality and quantity information for manufacturing orders
- Monitors production quality with the help of control charts and determines process capability scores
- Manages problems in production using quality notifications and by processing corrective tasks
- Manages customer-related quality information
- Triggers an inspection at shipping when the delivery is created
- Creates quality certificates with the delivery
- Manages problems in sales & distribution with the help of quality notifications and by processing customer complaints
- Settles appraisal and nonconformity costs.