The Quality Management component (QM) is part of the integrated SAP ERP System. With the functions of the Quality Management (QM) module, you can implement the most important elements of a QM system, as specified in ISO 9000.
You use the QM component functions for the following quality management work:
Quality planning
Top level Overview of the SAP QM Module Process
1. Quality Management in Procurement and Storage
This process shows how the SAP ERP Quality Management is used to guide the purchasing and Inventory Management activities. This consists fundamentally of releasing supply relationships, source and receiving inspections, managing stocks during quality checks, and quantity documents.
2. Acceptance Inspections
This process describes inspection lot processing. We highlight inspection planning, the determining of inspection samples, printing shop papers for the inspectors, and entering inspection results, which consist of characteristic values and error data. We also describe the settlement of inspection costs.
3. Quality Notifications as Complaints Against the Vendor
In this process, you see how errors found during a quality inspection are analyzed and documented in a quality notification. The measures required to correct the problem include a complaint against the vendor and the processing of returns.
4. Quality Control
Quality control includes vendor evaluation, quality analysis in the QM information system, and statistical process control using control charts.
You use the QM component functions for the following quality management work:
Quality planning
- Basic data for Quality Management
- Inspection planning
- Quality inspection
- Quality certificates
- Quality notifications
- QM information system
Top level Overview of the SAP QM Module Process
1. Quality Management in Procurement and Storage
This process shows how the SAP ERP Quality Management is used to guide the purchasing and Inventory Management activities. This consists fundamentally of releasing supply relationships, source and receiving inspections, managing stocks during quality checks, and quantity documents.
2. Acceptance Inspections
This process describes inspection lot processing. We highlight inspection planning, the determining of inspection samples, printing shop papers for the inspectors, and entering inspection results, which consist of characteristic values and error data. We also describe the settlement of inspection costs.
3. Quality Notifications as Complaints Against the Vendor
In this process, you see how errors found during a quality inspection are analyzed and documented in a quality notification. The measures required to correct the problem include a complaint against the vendor and the processing of returns.
4. Quality Control
Quality control includes vendor evaluation, quality analysis in the QM information system, and statistical process control using control charts.